Technology Investment Report

Published 10 August 2020

Historically, most areas of the financial industry have been somewhat slow in adopting certain technology solutions due to a number of legacy and logistical concerns. However, the Covid-19 crisis saw many firms accelerate their usage of technology as businesses were forced to shift almost wholesale to working from home.

Covid-19 is busting myths in financial services — from the trading floor to the boardroom — about the ability of employees to work productively and effectively from home

Jenny Grey, Managing Director, head of human resources at Citigroup for EMEA

“Covid-19 is busting myths in financial services — from the trading floor to the boardroom — about the ability of employees to work productively and effectively from home,” explains Jenny Grey, managing director, head of human resources at Citigroup for EMEA, in an article.

Technology was the lynchpin that allowed this to happen. In a report, Findexable, a partnership which launched the first global fintech index, writes: “Fintech exists to solve global problems. Of access – such as in emerging markets where banking economics stop the poor from getting a bank account. Of speed – where old infrastructure slows the sending of money, receipt of payments or makes international trade difficult. Or of cost and convenience – by making it easier to pay, or cheaper to borrow.”

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