The Finance Brokers Association of Australia (FBAA) brought together 650 attendees for its 2024 National Industry Conference on the Gold Coast last week, where managing director Peter White urged attendees to strive for excellence to seize the huge opportunity brokers have in Australia.

In line with the conference theme, which was “Empower Excellence”, the program included a range of sessions aimed at helping FBAA members level up as they head into 2025. They included updates on the state of the broking industry and the economy as well as business and resilience advice.

White said the FBAA now has more than 12,600 members in total, 94% of whom are customer-facing brokers, and “Empowering Excellence” was chosen as the theme because it was what the industry needed to do to ensure it was always growing and maintaining the trust of Australian consumers.

“I believe there is so much opportunity for business growth. Australia’s population is growing and our industry is highly respected,” White told Australian Broker.